Senior product leadership for complex B2B platforms and operational systems.
Practical systems thinking with measurable impact — platforms that scale, workflows that reduce manual overhead, and automation that supports real-world decision-making.
Turning complex requirements into clear, actionable plans that teams can actually deliver.
Reducing manual effort and operational risk through well-designed, maintainable automation.
Designing systems that work for real users, across accessibility needs and real-world constraints.
Take a closer look at how I've helped organisations improve workflows, modernise platforms, and deliver sustainable change.
Delivered a flexible and accessible events platform for a leading media organisation, supporting both internal teams and external licensing. Included seat booking, invoicing, and custom branding workflows.
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A secure, accessible VOD platform that replaced DVDs, streamlined viewing workflows, and scaled engagement across a full awards ecosystem.
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Integrated automation and self-service tools into a modern CRM and website, improving UX and reducing admin burden across FOCAL's global membership.
Read MoreEvery project is different, but the way I work doesn't change.
Collaborative — Work with people, not around them.
Iterative — Start small, improve fast, repeat.
Practical — Flexible tools and hands-on delivery.
Outcome-Focused — Focus on impact, not noise.
Trusted — 15+ years with media and non-profit institutions.
Writing on delivery, automation, and how platforms are built and improved.
If you're dealing with complex workflows, legacy systems, or operational bottlenecks, I can help.