A selection of case studies showing how I've delivered platform improvements, automation, and design updates across cultural and non-profit teams.
Allowed guests to provide accessibility requirements and book seating in a single flow, reducing friction and improving the booking experience for all users.
Read More
Created a dedicated diversity submission workflow in Nucleus, enabling faster content publishing, structured data capture, and improved reporting to support long-term inclusivity goals.
Read More
Delivered a flexible and accessible events platform for a leading media organisation, supporting both internal teams and external licensing. Included seat booking, invoicing, and custom branding workflows.
Read More
Delivered a next-generation, fully integrated jury voting system that improved security, cut support needs by 90%, and transformed both the juror and admin experience.
Read More
Introduced end-to-end invoicing, crediting, and approval workflows into a bespoke ticketing platform — replacing manual processes with a fully integrated system that improved financial control and operational efficiency.
Read More
A secure, accessible VOD platform that replaced DVDs, streamlined viewing workflows, and scaled engagement across a full awards ecosystem.
Read More
Led a full redesign of the Nucleus platform, delivering a modern, accessible, and configurable interface that improved usability, reduced onboarding time, and positioned the product for scale and white-labelling.
Read More
Integrated automation and self-service tools into a modern CRM and website, improving UX and reducing admin burden across FOCAL's global membership.
Read More
Delivered a bespoke awards entry and judging platform that replaced a failing third-party system and became the foundation for scalable, customisable awards management across multiple organisations.
Read MoreIf you're dealing with complex workflows, legacy systems, or operational bottlenecks, I can help.